RN - Clinical Call Center - Straight Nig... Job at Sanford Health, Sioux Falls, SD

  • Sanford Health
  • Sioux Falls, SD

Job Description

Job Description

Facility:  SF Virtual Care Ctr
Location:  Sioux Falls, SD
Address:  3001 W Opportunity Dr, Sioux Falls, SD 57107, USA
Shift:  12 Hours - Night Shifts
Job Schedule:  Full time
Weekly Hours:  36.00
Salary Range:  $32.00 - $48.00

Department Details

Straight weekend shift differential applies. Straight night differential applies. Department hours 24/7/365.

Hours of coverage may change to meet the needs of patients, physician offices, and Sanford USD Medical Center departments.

This position does not require the ACLS or PALS certifications.

This is not a remote position.

Job Summary

Responsible for providing telehealth services involving all ages of patients. This includes telephone triage; health information and education; and physician and service referral and other specialty access lines using established protocols, approved references, and specific medical resources. Demonstrates knowledge in decision-making for a diverse client population with a wide range of problems and acuity. Performs effectively in answering caller inquiries and crisis intervention following established protocols with appropriate communication and documentation. Performs ongoing, systematic assessment and data collection, focusing on physiological, psychological and cognitive status. Provides educational and resource referrals based on patient needs. Instructs patients in an articulate and professional manner based on expressed needs and available resources. Demonstrates awareness of legal issues in all aspects of telephone triage. Documents health information accurately.

Job Requirements
Qualifications

Bachelor’s Degree in nursing preferred. Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.

Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside. Any additional state licensure requirements must be obtained within first 30 days of employment.

Needs and maintains Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS). Obtains and subsequently maintains additional required department specific competencies and certifications.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Tags

Full time, Part time, Shift work, Weekend work

Similar Jobs

Confidential

OR Certified Surgical Tech. Job at Confidential

 ...Type: Operating Room Baltimore , MD SkyBridge Healthcare is currently seeking Certified Surgical Technologist with Operating Room experience for a 13-week contract in MD. SkyBridge Healthcare is a premier staffing firm dedicated to matching outstanding talent... 

EVEXIAS Life Sciences

Medical Sales Representative | Hormone Therapy | Uncapped Commission Job at EVEXIAS Life Sciences

 ...Philadelphia Remote (within territory) Contract | Sales | Healthcare | Pharmaceutical Sales | Outside Sales $40,000 $600,000/year (uncapped commission) Own the Philadelphia Market for a Fast-Growing Hormone Therapy Company EVEXIAS Health Solutions... 

St. Cloud Metropolitan Transit Commission

Dispatcher - Full-Time Job at St. Cloud Metropolitan Transit Commission

 ...filled with preference given to applications received by 4:30 p.m. on Sunday, May 3, 2026. Primary Objective of Position The Dispatcher is responsible for Fixed Route and Dial-a-Ride customer service, and Operator and passenger scheduling. The Dispatcher serves as... 

EssentiallySimple.net

Science Writer Job at EssentiallySimple.net

 ...on recent discoveries/research, as well as guides and outlining content for infographics. About you: * You're an expert in some scientific...  ...to understand the significance of new research. * You can write clearly about complex topics. This means you know the Jargon of... 

Mangrum Career Solutions LLC

Paralegal Job at Mangrum Career Solutions LLC

 ...Personal Injury Paralegal (Plaintiff Side) The ideal candidate will support attorneys in all phases of personal injury cases, from intake through settlement or trial. This role requires the ability to work with clients, medical providers, and opposing counsel....